mk333 Privacy Policy — How We Handle Your Personal Data

This Privacy Policy ("Policy") describes how mk333 ("mk333", "we", "us", "our"), the operator of the online gaming platform at mk333.ws, collects, uses, stores, and protects the personal data of players and visitors ("you", "your") who access or use the platform. This Policy forms part of the overall legal framework governing your use of mk333, alongside the Terms and Conditions and the Responsible Gaming Policy. By registering an account or using the mk333 platform in any way, you confirm that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein.

mk333 takes data privacy seriously. We collect only the personal data that is genuinely necessary to operate the platform, verify player identities, process payments, and comply with applicable legal obligations. We do not sell personal data to third parties. We do not share data with third parties for their own marketing purposes. This Policy sets out clearly and plainly what data we hold and what we do with it so that every mk333 player can make an informed decision about their personal information.

mk333 collects personal data in the following categories. The specific data collected will depend on how you interact with the platform and what services you use:

mk333 uses the personal data it collects only for the purposes set out below. We do not use personal data for any purpose that is incompatible with these stated purposes without first obtaining your explicit consent:

• To create and manage your mk333 account, verify your identity through the KYC process, and maintain accurate account records throughout your use of the platform.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other accepted Bangladeshi payment methods, and to maintain accurate transaction records for each account.
• To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and any other prohibited conduct as defined in the mk333 Terms and Conditions.
• To comply with applicable legal and regulatory obligations, including age verification, anti-money laundering requirements, and any reporting obligations imposed by applicable law.
• To provide customer support, respond to account queries, handle complaints, and resolve disputes arising from your use of the mk333 platform.
• To send you service-related communications including transaction confirmations, security alerts, account notifications, and updates to these policies where required by applicable law or necessary to operate your account.

mk333 processes your personal data on one or more of the following legal bases, depending on the specific processing activity and the applicable legal framework:

• Contractual necessity: processing that is necessary to perform the agreement between you and mk333, including account management, payment processing, and delivery of the gaming services you have requested.
• Legal obligation: processing that is necessary to comply with applicable laws and regulations, including anti-money laundering legislation, age verification requirements, and financial record-keeping obligations.
• Legitimate interests: processing necessary for mk333's legitimate business interests, including fraud prevention, platform security, and the investigation of prohibited conduct, where these interests are not overridden by your rights and interests.
• Consent: where mk333 relies on your consent as the legal basis for processing — for example, for optional marketing communications — you have the right to withdraw that consent at any time by contacting mk333 support.

mk333 does not sell your personal data. We share personal data with third parties only in the following limited circumstances, and only to the minimum extent necessary for each stated purpose:

• Payment processors and mobile wallet providers (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and similar): to process your deposits and withdrawals. These providers process payment data strictly for the purpose of completing your transaction.
• KYC and identity verification service providers: to verify your age and identity as part of the account registration and ongoing compliance process. These providers are contractually bound to use your data only for the verification purpose.
• Game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Spribe, Ezugi, and similar): these providers may receive limited technical data (such as player session identifiers) necessary to deliver the game content you access through the mk333 platform.
• Law enforcement and regulatory authorities: where mk333 is legally required or permitted to disclose personal data — for example, in response to a valid court order, a lawful request from a government authority, or to comply with anti-money laundering reporting obligations.

All third parties with whom mk333 shares personal data are required to maintain appropriate technical and organisational safeguards to protect the data. mk333 does not authorise any third party to use your personal data for their own marketing or commercial purposes.

The mk333 platform uses cookies and similar tracking technologies to operate core platform functions, maintain your session while you are logged in, detect and prevent fraud, and analyse aggregate usage patterns to improve the platform. Cookies are small text files stored on your device when you visit a website. mk333 uses session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them).

Most modern mobile browsers allow you to control cookie settings through your browser preferences. However, please be aware that disabling certain cookies may affect the functionality of the mk333 platform, including your ability to log in and access your account. mk333 does not use cookies to track your activity across third-party websites.

mk333 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law. In practice, this means that account data and transaction records are retained for the period required by applicable anti-money laundering and financial record-keeping legislation, which is typically a minimum of five years from the date of the last transaction or from the date the account is closed, whichever is later.

When personal data is no longer required and no legal retention obligation applies, mk333 will securely delete or anonymise that data so that it can no longer be attributed to any individual. Customer support communications are retained for a period sufficient to handle any reasonably foreseeable disputes or regulatory inquiries related to the relevant interaction.

mk333 implements technical and organisational security measures appropriate to the sensitivity of the personal data it holds and the risks posed by its processing activities. These measures include SSL/TLS encryption on all data transmissions between your device and the mk333 platform, encrypted storage for sensitive personal data and payment information, access controls that restrict access to personal data to authorised personnel only on a need-to-know basis, regular security reviews and vulnerability assessments of platform infrastructure, and automatic fraud-detection systems that monitor account activity for signs of unauthorised access.

While mk333 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely secure. If you have reason to believe that your account has been compromised — for example, if you notice unusual login activity or transactions you did not initiate — you should contact mk333 support immediately at [email protected] and change your password without delay.

Subject to applicable law and the terms of these policies, you have the following rights in relation to the personal data that mk333 holds about you. To exercise any of these rights, please contact mk333 support at [email protected] with your registered mobile number and a description of your request:

The mk333 platform is strictly intended for adults aged 21 years and above. mk333 does not knowingly collect, process, or store personal data of any person under the age of 21. If mk333 becomes aware that personal data has been collected from a person under 21, that data will be immediately deleted and the associated account closed. If you have reason to believe that a person under 21 has registered an account on the mk333 platform, please contact mk333 support immediately at [email protected] so that the matter can be investigated and resolved without delay.

mk333 may update this Privacy Policy from time to time to reflect changes in the way we handle personal data, changes to applicable law, or changes to the platform's services. Where changes are material, mk333 will provide reasonable prior notice by publishing the updated Policy on the platform and, where practicable, notifying registered players via their registered contact details. The "Last updated" date at the top of this page reflects the date on which this Policy was most recently revised. Your continued use of the mk333 platform after any update to this Policy constitutes your acknowledgement of the revised Policy. We encourage you to review this Policy periodically to stay informed about how mk333 protects your privacy.

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or have a concern about the way mk333 handles your personal data, please contact our support team by email at: [email protected]

We aim to respond to all data-related enquiries within 5 business days. For urgent security concerns — such as suspected unauthorised access to your account — please mark your email as urgent and expect a response within 24 hours. Please include your registered mobile number in all correspondence to help us identify your account.